Resolved after 13 days 17 hours, affecting Expense Reports, on June 10, 2024.
A fix was released Friday to resolve the outstanding issue with expense exports.
Affected components
Update timeline
- investigating Jun 10, 2024, 09:21 PM UTC
There is an issue with expense exports not working correctly. We are investigating the issue.
- monitoring Jun 11, 2024, 07:36 PM UTC
Expense exports are working, but may fail intermittently if the date range is large. If expense export fails, please try a smaller date range. If the export continues to fail, or fails with a date range smaller than one week, there may be a larger issue. We are monitoring the issue.
- monitoring Jun 14, 2024, 08:48 PM UTC
We've found a solution and will deploy it within the next few days. The service is operational, but larger requests may time out. In the meantime, you can shorten the export date range or limit filters to a single status for expense reports if you encounter an error.
- resolved Jun 24, 2024, 02:35 PM UTC
A fix was released Friday to resolve the outstanding issue with expense exports.
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