Resolved after 4 hours 46 minutes, affecting Commercial Rewards, on August 29, 2024.
A fix has been implemented and we are monitoring the results.
Affected components
Commercial Rewards
Update timeline
- investigating Aug 29, 2024, 03:21 PM UTC
We are experiencing an issue that impacts Commercial Rewards customers. Some customers are unable to manage cards, payments, and statements. We are currently investigating the issue.
- monitoring Aug 29, 2024, 05:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 29, 2024, 08:07 PM UTC
This incident has been resolved.
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