Resolved after 13 days 2 hours, affecting Credit Card Sync, on September 13, 2024.
A fix has been implemented and we are monitoring the results. Previously missing transactions should be available. Please reach out if you still have issues with your transactions.
Affected components
Update timeline
- investigating Sep 13, 2024, 05:26 PM UTC
We have had multiple reports of corporate card transaction feeds not importing transactions. This is only impacting VISA corporate card feeds. We are currently investigating the issue.
- identified Sep 18, 2024, 07:04 PM UTC
We've identified an issue with the vendor and are implementing a workaround that will resolve the issue. We will post an update as soon as the fix has been deployed. After the fix has been deployed, we will begin backfilling card transaction data.
- monitoring Sep 20, 2024, 03:02 PM UTC
A fix has been implemented and we are monitoring the results. Previously missing transactions should be available. Please reach out if you still have issues with your transactions.
- resolved Sep 26, 2024, 07:34 PM UTC
This issue has been resolved
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