TravelBank incident

App Wide Latency

Resolved after 2 days 22 hours, affecting API, on October 21, 2024.

monitoring Oct 22, 2024, 09:54 PM UTC

A fix has been implemented and we are continuing to monitor the issue.

Started
Oct 21, 2024, 08:04 PM UTC
Resolved
Oct 24, 2024, 06:46 PM UTC
Duration
2d 22h
Detected by Pingoru
Oct 21, 2024, 08:04 PM UTC

Affected components

API

Update timeline

  1. investigating Oct 21, 2024, 08:04 PM UTC

    We have been experiencing ongoing app wide latency. Our team is investigating to find the cause and resolve the issue.

  2. monitoring Oct 22, 2024, 09:54 PM UTC

    A fix has been implemented and we are continuing to monitor the issue.

  3. resolved Oct 24, 2024, 06:46 PM UTC

    Issue has been resolved. We will continue to monitor this on an ongoing basis.

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