TravelBank incident

App Wide Latency

Resolved after 20 days 2 hours, affecting API, on October 25, 2024.

monitoring Oct 26, 2024, 10:27 PM UTC

A fix has been implemented and performance is being monitored.

Started
Oct 25, 2024, 04:12 PM UTC
Resolved
Nov 14, 2024, 06:33 PM UTC
Duration
20d 2h
Detected by Pingoru
Oct 25, 2024, 04:12 PM UTC

Affected components

API

Update timeline

  1. investigating Oct 25, 2024, 04:12 PM UTC

    We are currently investigating this issue.

  2. investigating Oct 25, 2024, 04:13 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Oct 26, 2024, 10:27 PM UTC

    A fix has been implemented and performance is being monitored.

  4. resolved Nov 14, 2024, 06:33 PM UTC

    This incident has been resolved.

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