TravelBank incident

Hotel Search intermittent issues

Resolved after 12 days 21 hours, affecting Search, on November 19, 2024.

monitoring Dec 02, 2024, 04:57 PM UTC

We are continuing to monitor for any further issues.

Started
Nov 19, 2024, 07:34 PM UTC
Resolved
Dec 02, 2024, 04:57 PM UTC
Duration
12d 21h
Detected by Pingoru
Nov 19, 2024, 07:34 PM UTC

Affected components

Search

Update timeline

  1. investigating Nov 19, 2024, 07:34 PM UTC

    We're experiencing a temporary issue affecting: - Travel Policies: This means bookings may currently occur outside your existing travel policy. - Hotel Search: Hotel search functionality is currently down Our team is actively working to resolve these issues as quickly as possible

  2. identified Nov 19, 2024, 08:14 PM UTC

    We've identified the problem and are working on a fix

  3. monitoring Nov 20, 2024, 01:37 AM UTC

    We've fixed the issue but are continuing to monitor some hotel search issues

  4. monitoring Dec 02, 2024, 04:57 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Dec 02, 2024, 04:57 PM UTC

    This incident has been resolved.

Your product runs on more than TravelBank

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →