Resolved after 10 hours 33 minutes, affecting Book, on February 26, 2025.
The fix for flight emails has been released and the flight details are now appearing in full. Please contact support if you have any further issues.
Affected components
Update timeline
- identified Feb 26, 2025, 03:38 PM UTC
We're currently experiencing a temporary issue with flight confirmation emails not being populated correctly and missing certain fields. We apologize for the inconvenience and are working to resolve this as soon as possible. In the meantime you can check the trip details in app to get the full flight information. If you need further assistance, please reach out to our support teams.
- identified Feb 26, 2025, 04:03 PM UTC
A fix is created for flight emails not displaying all the flight information and will be released after business hours tonight (2/26/25).
- resolved Feb 27, 2025, 02:12 AM UTC
The fix for flight emails has been released and the flight details are now appearing in full. Please contact support if you have any further issues.
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