TravelBank incident

Flight Search Outage

Resolved after 2 days 5 hours, affecting Search, on March 14, 2025.

monitoring Mar 14, 2025, 11:51 PM UTC

Flight search is operational. We will continue to monitor for further issues over the next couple of days.

Started
Mar 14, 2025, 09:52 PM UTC
Resolved
Mar 17, 2025, 02:54 AM UTC
Duration
2d 5h
Detected by Pingoru
Mar 14, 2025, 09:52 PM UTC

Affected components

Search

Update timeline

  1. investigating Mar 14, 2025, 09:52 PM UTC

    We are actively investigating the issue.

  2. investigating Mar 14, 2025, 10:20 PM UTC

    After continued testing it appears most flight searches are going through successfully once again. If you receive the message "Sorry we're experiencing technical difficulties", while making a flight search, please attempt the same search a second time. This appears to yield search results in most cases.

  3. monitoring Mar 14, 2025, 11:51 PM UTC

    Flight search is operational. We will continue to monitor for further issues over the next couple of days.

  4. resolved Mar 17, 2025, 02:54 AM UTC

    The flight search outage is resolved.

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