Resolved after 6 days 1 hour, affecting Book, on March 25, 2025.
A fix for the issue has been released and we are monitoring for further issues.
Affected components
Update timeline
- identified Mar 25, 2025, 05:35 PM UTC
We're currently experiencing a temporary issue with flight confirmation emails not being populated correctly and missing certain fields. We apologize for the inconvenience and are working to resolve this as soon as possible. In the meantime, you will be able to view the full itinerary on the app. If you need further assistance, please reach out to our support.
- identified Mar 26, 2025, 06:55 PM UTC
We have identified the issue impacting flight confirmation emails. We will be releasing a fix for the issue soon. In the meantime, you are still able to view the full itinerary on the app. If you need further assistance, please reach out to our support. Apologies for any inconvenience.
- monitoring Mar 27, 2025, 12:37 AM UTC
A fix for the issue has been released and we are monitoring for further issues.
- resolved Mar 31, 2025, 07:20 PM UTC
This incident has been resolved.
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