TravelBank incident

Expense and Transaction Unauthorized error

Resolved after 2 days 20 hours, affecting Credit Card Sync and Email Forwarding and 1 more, on May 23, 2025.

monitoring May 23, 2025, 05:45 PM UTC

We are continuing to monitor for any further issues.

Started
May 23, 2025, 05:35 PM UTC
Resolved
May 26, 2025, 01:55 PM UTC
Duration
2d 20h
Detected by Pingoru
May 23, 2025, 05:35 PM UTC

Affected components

Credit Card SyncEmail ForwardingExpense ReportsExpense Receipts

Update timeline

  1. investigating May 23, 2025, 05:35 PM UTC

    We are currently investigating a partial outage of the expense and transactions page. Some users are experiencing an unauthorized error when attempting to access the page.

  2. monitoring May 23, 2025, 05:36 PM UTC

    We have applied a fix for the issue. We are monitoring to ensure functionality is restored

  3. monitoring May 23, 2025, 05:45 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved May 26, 2025, 01:55 PM UTC

    This incident has been resolved.

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