Resolved after 3 hours 19 minutes, affecting Book and Search, on November 26, 2025.
This incident has been resolved. Pay at hotel inventory is now available in the app.
Affected components
BookSearch
Update timeline
- identified Nov 26, 2025, 11:08 PM UTC
TravelBank’s post-pay hotel inventory is temporarily inaccessible due to a provider issue. Our provider is working to resolve this as quickly as possible. Apologies for any inconvenience in the meantime.
- identified Nov 26, 2025, 11:08 PM UTC
We will provide an update as soon as possible.
- resolved Nov 27, 2025, 02:27 AM UTC
This incident has been resolved. Pay at hotel inventory is now available in the app.
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