Transcend experienced a minor incident on July 25, 2025 affecting Admin Dashboard - EU, lasting 58m. The incident has been resolved; the full update timeline is below.
Affected components
Admin Dashboard - EU
Update timeline
- investigating Jul 25, 2025, 12:23 PM UTC
We are currently investigating performance issues with our Admin Dashboard
- investigating Jul 25, 2025, 12:23 PM UTC
We are continuing to investigate this issue.
- investigating Jul 25, 2025, 12:27 PM UTC
We are continuing to investigate this issue.
- investigating Jul 25, 2025, 12:51 PM UTC
We are continuing to investigate this issue.
- investigating Jul 25, 2025, 12:54 PM UTC
The Admin Dashboard is operational. Some pages for some organizations remain in the loading state indefinitely. Interacting with the navigational sidebar can prompt pages to load. We are continuing to investigate this issue.
- investigating Jul 25, 2025, 01:20 PM UTC
The Admin Dashboard is fully operational. Pages no longer hang in a loading state.
- resolved Jul 25, 2025, 01:21 PM UTC
This incident has been resolved.