Transcend experienced a major incident on October 25, 2022 affecting Backend API - EU, lasting 10m. The incident has been resolved; the full update timeline is below.
Affected components
Backend API - EU
Update timeline
- identified Oct 25, 2022, 10:31 PM UTC
We have identified an issue with our Backend API that is causing some requests to timeout.
- monitoring Oct 25, 2022, 10:35 PM UTC
A fix has been deployed, and we initial results show all requests succeeding. We will continue to monitor systems over the coming minutes
- resolved Oct 25, 2022, 10:41 PM UTC
This incident has been verified to be resolved