Transcend experienced a minor incident on May 9, 2023 affecting Admin Dashboard - EU, lasting 25m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 09, 2023, 04:03 PM UTC
We are aware of performance degradation on the admin dashboard, and are attempting to deploy a fix. In the meantime, users may attempt to reload the page and then logout and back in if they see errors relating to their sessions expiring. We will provide updates on this incident as we progress on improving the performance
- monitoring May 09, 2023, 04:22 PM UTC
The deploy was successful, and we are now monitoring metrics. Users are recommended to hard reload their pages to ensure they are on the latest version.
- resolved May 09, 2023, 04:28 PM UTC
This incident appears to be resolved, and all affected users should be able to hard reload their browsers to use the updated version