Transcend incident

Some views under the Privacy Requests tab are failing to load for customers in the EU region.

Minor Resolved View vendor source →

Transcend experienced a minor incident on October 11, 2023 affecting Admin Dashboard - EU, lasting 10h 15m. The incident has been resolved; the full update timeline is below.

Started
Oct 11, 2023, 06:45 AM UTC
Resolved
Oct 11, 2023, 05:01 PM UTC
Duration
10h 15m
Detected by Pingoru
Oct 11, 2023, 06:45 AM UTC

Affected components

Admin Dashboard - EU

Update timeline

  1. identified Oct 11, 2023, 04:57 PM UTC

    A few views under the Privacy Requests tab are failing to load. We have determined the root cause of the issue and are working on deploying the fix.

  2. resolved Oct 11, 2023, 05:01 PM UTC

    This incident has been resolved.