Transcend incident

Email Sending is not working

Major Resolved View vendor source →

Transcend experienced a major incident on February 21, 2025 affecting Backend API - EU, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 21, 2025, 07:14 PM UTC
Resolved
Feb 21, 2025, 05:05 PM UTC
Duration
—
Detected by Pingoru
Feb 21, 2025, 07:14 PM UTC

Affected components

Backend API - EU

Update timeline

  1. investigating Feb 21, 2025, 03:55 PM UTC

    Email sending is occasionally failing. We are investigating the issue.

  2. investigating Feb 21, 2025, 05:04 PM UTC

    We are continuing to investigate this issue.

  3. investigating Feb 21, 2025, 05:04 PM UTC

    Email sending has resumed.

  4. resolved Feb 21, 2025, 07:14 PM UTC

    This incident has been resolved.