Transcend incident

Consent Deployment is failing for Certain Regions

Notice Resolved View vendor source →

Transcend experienced a notice incident on April 9, 2025, lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2025, 08:37 PM UTC
Resolved
Apr 10, 2025, 11:14 PM UTC
Duration
1d 2h
Detected by Pingoru
Apr 09, 2025, 08:37 PM UTC

Update timeline

  1. investigating Apr 09, 2025, 08:37 PM UTC

    We are currently investigating an issue with our CDN cache invalidation, which impacts Consent deployments.

  2. investigating Apr 09, 2025, 09:10 PM UTC

    We've determined this is an issue with our CDN Provider, and are currently helping their escalation team investigate further.

  3. investigating Apr 09, 2025, 10:09 PM UTC

    We're continuing to investigate with our provider. Note that this issue only impacts publishing updates to airgap.js bundles - existing consent deployments continue to function as expected.

  4. resolved Apr 10, 2025, 11:14 PM UTC

    Our CDN provider has identified and fixed a cache purging issue. Updates to Consent bundles should now deploy as expected. For more information, see https://www.cloudflarestatus.com/incidents/vft3jf8tvnv2