Resolved after 4 hours 22 minutes, affecting REST API and WebSocket API and 1 more, on November 18, 2025.
We are continuing to investigate this issue.
Affected components
REST APIWebSocket APITrading WebsiteFIX APIExchange Trading EngineSingle Sign OnAPI (Legacy v1/v2)Brokerage Platform
Update timeline
- investigating Nov 18, 2025, 12:14 PM UTC
We are currently investigating this issue.
- investigating Nov 18, 2025, 01:00 PM UTC
We are continuing to investigate this issue.
- investigating Nov 18, 2025, 01:01 PM UTC
There is a global CloudFlare network issue that is impacting multiple services. We are monitoring the situation and will update accordingly.
- investigating Nov 18, 2025, 03:52 PM UTC
We are continuing to investigate this issue.
- resolved Nov 18, 2025, 03:52 PM UTC
This incident has been resolved.
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