Transact incident

Scheduled Grid Migrations are experiencing extended downtime

Major Resolved View vendor source →

Transact experienced a major incident on May 8, 2026, lasting 5d 19h. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 12:13 PM UTC
Resolved
May 14, 2026, 08:00 AM UTC
Duration
5d 19h
Detected by Pingoru
May 08, 2026, 12:13 PM UTC

Update timeline

  1. monitoring May 08, 2026, 12:13 PM UTC

    Users who are undergoing scheduled Grid Migrations are experiencing extended downtime. Downtime is expected during a Grid Migration however it's taking longer than usual. During the downtime users are unable to access Slack until the migration completes. We've identified an issue with Job Queues, which may be the cause and are investigating this further. The next update will be provided once additional information becomes available.