Transact incident

Degraded Performance Viewing Issues and Boards

Minor Resolved View vendor source →

Transact experienced a minor incident on September 24, 2026, lasting 7d 5h. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2026, 03:53 PM UTC
Resolved
Oct 01, 2026, 09:22 PM UTC
Duration
7d 5h
Detected by Pingoru
Sep 24, 2026, 03:53 PM UTC

Update timeline

  1. monitoring Sep 24, 2026, 03:53 PM UTC

    On September 24th 2026, some Jira and JSM users in the US region may have experienced a performance degradation impacting Jira issue creation, issue viewing, and board loading. The issue has now been resolved, and the service is operating normally for all affected customers.