Trainual Outage History

Trainual is up right now

There were 4 Trainual outages since February 20, 2026 totaling 7h 39m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.trainual.com

Minor April 17, 2026

Degraded AI Performance

Detected by Pingoru
Apr 17, 2026, 11:56 PM UTC
Resolved
Apr 18, 2026, 01:04 AM UTC
Duration
1h 8m
Affected: Web Application
Timeline · 2 updates
  1. investigating Apr 17, 2026, 11:56 PM UTC

    We’re investigating an issue causing AI-generated responses to occasionally return inaccurate or unrelated information. A fix is currently being rolled out, and we are monitoring progress.

  2. resolved Apr 18, 2026, 01:04 AM UTC

    We have addressed the core issue and are discussing additional measures to ensure long term reliability.

Read the full incident report →

Major April 6, 2026

Issue with Embedded PDF Previews

Detected by Pingoru
Apr 06, 2026, 04:08 PM UTC
Resolved
Apr 06, 2026, 07:07 PM UTC
Duration
2h 58m
Affected: Web Application
Timeline · 2 updates
  1. investigating Apr 06, 2026, 04:08 PM UTC

    We are currently investigating an issue where embedded PDFs are not rendering as expected. Affected users may see the application homepage displayed in place of the PDF preview. Our team is actively working on a fix.

  2. resolved Apr 06, 2026, 07:07 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 23, 2026

Service partially unavailable

Detected by Pingoru
Feb 23, 2026, 05:14 PM UTC
Resolved
Feb 23, 2026, 08:26 PM UTC
Duration
3h 12m
Affected: Web Application
Timeline · 3 updates
  1. investigating Feb 23, 2026, 05:14 PM UTC

    We are investigating an issue that may cause the service to be unavailable for some customers.

  2. investigating Feb 23, 2026, 05:51 PM UTC

    We are continuing to investigate this issue.

  3. resolved Feb 23, 2026, 08:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical February 20, 2026

Web Application is down

Detected by Pingoru
Feb 20, 2026, 03:22 PM UTC
Resolved
Feb 20, 2026, 03:43 PM UTC
Duration
20m
Affected: Web Application
Timeline · 3 updates
  1. investigating Feb 20, 2026, 03:22 PM UTC

    We are currently investigating the issue.

  2. monitoring Feb 20, 2026, 03:42 PM UTC

    Functionality has been restored. We are continuing to monitor.

  3. resolved Feb 20, 2026, 03:43 PM UTC

    This incident has been resolved.

Read the full incident report →

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