Trainual experienced a minor incident on July 23, 2026 affecting API, lasting 2h 10m. The incident has been resolved; the full update timeline is below.
Affected components
API
Update timeline
- investigating Jul 23, 2026, 02:34 PM UTC
We're currently investigating reports of degraded API performance. Some users may experience slower-than-usual response times and intermittent errors or timeouts.
- monitoring Jul 23, 2026, 03:29 PM UTC
API performance has stabilized and error rates and latency have returned to normal levels. We're continuing to monitor to ensure the issue is fully resolved.
- resolved Jul 23, 2026, 04:44 PM UTC
This incident has been resolved.