Trainual incident

Degraded AI Performance

Minor Resolved View vendor source →

Trainual experienced a minor incident on April 17, 2026 affecting Web Application, lasting 1h 8m. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2026, 11:56 PM UTC
Resolved
Apr 18, 2026, 01:04 AM UTC
Duration
1h 8m
Detected by Pingoru
Apr 17, 2026, 11:56 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Apr 17, 2026, 11:56 PM UTC

    We’re investigating an issue causing AI-generated responses to occasionally return inaccurate or unrelated information. A fix is currently being rolled out, and we are monitoring progress.

  2. resolved Apr 18, 2026, 01:04 AM UTC

    We have addressed the core issue and are discussing additional measures to ensure long term reliability.