Trainual experienced a minor incident on June 22, 2026 affecting Web Application, lasting 2d 4h. The incident has been resolved; the full update timeline is below.
Affected components
Web Application
Update timeline
- investigating Jun 22, 2026, 07:30 PM UTC
We are currently investigating reports of the screen record being unavailable. We will update when we have a timeline for the fix.
- identified Jun 24, 2026, 06:22 PM UTC
We have identified the root cause of the issue as a breaking change introduced by an upstream provider's API. We are currently awaiting a fix from the provider, which is expected to be released later today.
- resolved Jun 25, 2026, 12:20 AM UTC
The upstream provider has released a fix for the API issue, and service has been restored. We have verified that affected functionality is operating normally and are resolving this incident.