Trainual incident

Issue with Embedded PDF Previews

Major Resolved View vendor source →

Trainual experienced a major incident on April 6, 2026 affecting Web Application, lasting 2h 58m. The incident has been resolved; the full update timeline is below.

Started
Apr 06, 2026, 04:08 PM UTC
Resolved
Apr 06, 2026, 07:07 PM UTC
Duration
2h 58m
Detected by Pingoru
Apr 06, 2026, 04:08 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Apr 06, 2026, 04:08 PM UTC

    We are currently investigating an issue where embedded PDFs are not rendering as expected. Affected users may see the application homepage displayed in place of the PDF preview. Our team is actively working on a fix.

  2. resolved Apr 06, 2026, 07:07 PM UTC

    This incident has been resolved.