Tradier experienced a minor incident on July 28, 2026 affecting Market Data, lasting 2h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 28, 2026, 02:49 PM UTC
We are seeing higher-than-normal latency on market data services and some impact on updates for /options/chains and /markets/timesales/ data. These services are not down but are showing slower response times and some lagging updates to their data while subsequent calls retrieve fully updated data. Streaming and Quotes have shown no indication of impact. We are investigating the root cause of this issue and working to resolve it for all users. If you need assistance with a trading impact, please reach out to the brokerage support team at [email protected] or (980) 272-3880.
- monitoring Jul 28, 2026, 05:43 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 28, 2026, 07:58 PM UTC
This incident has been resolved.