Tradier Outage History
Tradier is up right nowPingoru has recorded 53 incidents for Tradier: 35 in the last 12 months and 17 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 2 | 0 of 720 (0%) |
| May 2026 | 1 | 1 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 2 | 3 of 744 (0%) |
| August 2026 | 9 | 19 of 744 (3%) |
| September 2026 | 7 | 9 of 720 (1%) |
| October 2026 | 3 | 2 of 744 (0%) |
| November 2026 | 0 | 0 of 116 (0%) |
Incidents, newest first
Minor October 23, 2026 Elevated errors and stuck orders in paper trading –
Started Oct 23, 2026, 02:20 PM UTC· resolved Oct 23, 2026, 02:20 PM UTC
- resolved Oct 23, 2026, 02:20 PM UTC
The paper trading environment experienced elevated errors around the delayed open. Some users may have experienced 500-level errors and orders remaining in a pending state. The OMS team forced a clear of orders stuck in a pending state, which resulted in some orders being "Rejected by the recovery manager due to an unexpected shutdown" As of 10:20 the paper trading OMS system is operating normally again.
Minor October 13, 2026 Elevated API Errors 45m Market Data
Started Oct 13, 2026, 03:19 PM UTC· resolved Oct 13, 2026, 04:04 PM UTC
- identified Oct 13, 2026, 03:19 PM UTC
We're experiencing an elevated level of API errors and are currently looking into the issue.
- monitoring Oct 13, 2026, 03:37 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 13, 2026, 04:04 PM UTC
This incident has been resolved.
Minor October 12, 2026 Elevated API Errors 47m Paper Trading
Started Oct 12, 2026, 01:45 PM UTC· resolved Oct 12, 2026, 02:33 PM UTC
- investigating Oct 12, 2026, 01:45 PM UTC
We're experiencing an elevated level of API errors and are currently looking into the issue.
- monitoring Oct 12, 2026, 02:15 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 12, 2026, 02:33 PM UTC
This incident has been resolved.
Major September 28, 2026 Elevated API Errors 19m Paper Trading
Started Sep 28, 2026, 01:45 PM UTC· resolved Sep 28, 2026, 02:05 PM UTC
- investigating Sep 28, 2026, 01:45 PM UTC
We're experiencing an elevated level of API errors and are currently looking into the issue.
- monitoring Sep 28, 2026, 01:57 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 28, 2026, 02:05 PM UTC
This incident has been resolved.
Major September 22, 2026 Elevated errors 26m Paper Trading
Started Sep 22, 2026, 02:08 PM UTC· resolved Sep 22, 2026, 02:35 PM UTC
- investigating Sep 22, 2026, 02:08 PM UTC
We are currently investigating this issue.
- monitoring Sep 22, 2026, 02:25 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 22, 2026, 02:35 PM UTC
This incident has been resolved.
Major September 17, 2026 Paper Trading OMS Outage 1h 20m Paper Trading
Started Sep 17, 2026, 02:09 PM UTC· resolved Sep 17, 2026, 03:30 PM UTC
- investigating Sep 17, 2026, 02:09 PM UTC
Order submission, update, and deletion operations in the sandbox environment are experiencing elevated levels of errors.
- monitoring Sep 17, 2026, 03:15 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 17, 2026, 03:30 PM UTC
This incident has been resolved.
Minor September 11, 2026 Elevated API Errors 25m Paper Trading
Started Sep 11, 2026, 02:05 PM UTC· resolved Sep 11, 2026, 02:30 PM UTC
- investigating Sep 11, 2026, 02:05 PM UTC
We're experiencing an elevated level of API errors and are currently looking into the issue.
- monitoring Sep 11, 2026, 02:26 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 11, 2026, 02:30 PM UTC
This incident has been resolved.
Minor September 3, 2026 Elevated Errors in Virtual Environment for Balances –
Started Sep 03, 2026, 01:30 PM UTC· resolved Sep 03, 2026, 01:30 PM UTC
- resolved Sep 03, 2026, 01:30 PM UTC
Before the opening of the delayed market session, and continuing for the first few hours of the session, some users received elevated levels of errors related to account balances in the paper trading environment. The inability to confirm balances in some accounts led to buying power rejections and some orders remaining in a pending state longer than expected.
Minor September 1, 2026 Paper trading degraded performance 3h 49m Paper Trading
Started Sep 01, 2026, 04:30 PM UTC· resolved Sep 01, 2026, 08:20 PM UTC
- investigating Sep 01, 2026, 04:30 PM UTC
Paper trading is seeing intermittent increased error levels
- resolved Sep 01, 2026, 08:20 PM UTC
This incident has been resolved.
Major September 1, 2026 Paper trading degraded performance in order submission and modification 2h 9m Paper Trading
Started Sep 01, 2026, 01:30 PM UTC· resolved Sep 01, 2026, 03:40 PM UTC
- investigating Sep 01, 2026, 01:30 PM UTC
We are currently investigating this issue.
- resolved Sep 01, 2026, 03:40 PM UTC
This incident has been resolved.
Major August 31, 2026 Elevated API Errors 7h 29m Trading, Balances, Paper Trading
Started Aug 31, 2026, 12:00 PM UTC· resolved Aug 31, 2026, 07:30 PM UTC
- identified Aug 31, 2026, 12:00 PM UTC
We're experiencing an elevated level of API errors and are currently looking into the issue.
- monitoring Aug 31, 2026, 07:05 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 31, 2026, 07:30 PM UTC
This incident has been resolved.
Major August 24, 2026 Elevated API Errors 15m Market Data
Started Aug 24, 2026, 08:10 PM UTC· resolved Aug 24, 2026, 08:25 PM UTC
- investigating Aug 24, 2026, 08:10 PM UTC
We're experiencing an elevated level of API errors and are currently looking into the issue.
- identified Aug 24, 2026, 08:22 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Aug 24, 2026, 08:25 PM UTC
This incident has been resolved.
Minor August 18, 2026 Elevated API Errors 1h 26m Paper Trading
Started Aug 18, 2026, 02:00 PM UTC· resolved Aug 18, 2026, 03:27 PM UTC
- identified Aug 18, 2026, 02:00 PM UTC
We're experiencing an elevated level of API errors and are currently looking into the issue.
- resolved Aug 18, 2026, 03:27 PM UTC
This incident has been resolved.
Minor August 17, 2026 Elevated 500 errors in Paper Trading –
Started Aug 17, 2026, 02:30 PM UTC· resolved Aug 17, 2026, 02:30 PM UTC
- resolved Aug 17, 2026, 02:30 PM UTC
The paper trading system suffered server-side issues in relation to order processing, leading to users getting elevated levels of 500 errors when submitting, modifying, and cancelling paper trades. This did not affect live trading, and all other simulation environment endpoints such as balances, market data, etc remain accessible. The errors reduced significantly, and the issue was marked resolved as of 11:38 ET.
Major August 14, 2026 Elevated server side errors in the paper trading environment 1h 45m Paper Trading
Started Aug 14, 2026, 01:00 PM UTC· resolved Aug 14, 2026, 02:45 PM UTC
- investigating Aug 14, 2026, 01:00 PM UTC
We are currently investigating this issue.
- resolved Aug 14, 2026, 02:45 PM UTC
This incident has been resolved.
Critical August 13, 2026 Paper tradier Unavailable 2h 30m Paper Trading
Started Aug 13, 2026, 01:00 PM UTC· resolved Aug 13, 2026, 03:30 PM UTC
- identified Aug 13, 2026, 01:00 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 13, 2026, 03:00 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 13, 2026, 03:30 PM UTC
This incident has been resolved.
Notice August 12, 2026 Increased Errors with Order Processing in Paper Trading –
Started Aug 12, 2026, 11:00 AM UTC· resolved Aug 12, 2026, 11:00 AM UTC
- resolved Aug 12, 2026, 11:00 AM UTC
During the first part of the morning session, we observed elevated errors in the paper trading system, with some users receiving HTTP 500 errors when submitting or modifying orders and others having orders remain in a pending state longer than expected. We worked with our OMS partner to resolve this issue and clear all pending paper trading orders. Live trading was not affected.
Minor August 5, 2026 Increased Error Rate in Paper Trading 3h 30m Paper Trading
Started Aug 05, 2026, 12:00 PM UTC· resolved Aug 05, 2026, 03:30 PM UTC
- investigating Aug 05, 2026, 12:00 PM UTC
We are currently investigating this issue.
- monitoring Aug 05, 2026, 03:07 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 05, 2026, 03:30 PM UTC
This incident has been resolved.
Major August 3, 2026 Elevated Errors in Paper Trading 1h 59m Paper Trading
Started Aug 03, 2026, 01:30 PM UTC· resolved Aug 03, 2026, 03:30 PM UTC
- investigating Aug 03, 2026, 01:30 PM UTC
We are currently investigating this issue.
- monitoring Aug 03, 2026, 03:02 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 03, 2026, 03:30 PM UTC
This incident has been resolved.
Minor July 28, 2026 Market Data Latency and Returns 2h 30m Market Data
Started Jul 28, 2026, 01:30 PM UTC· resolved Jul 28, 2026, 04:00 PM UTC
- investigating Jul 28, 2026, 01:30 PM UTC
We are seeing higher-than-normal latency on market data services and some impact on updates for /options/chains and /markets/timesales/ data. These services are not down but are showing slower response times and some lagging updates to their data while subsequent calls retrieve fully updated data. Streaming and Quotes have shown no indication of impact. We are investigating the root cause of this issue and working to resolve it for all users. If you need assistance with a trading impact, please reach out to the brokerage support team at [email protected] or (980) 272-3880.
- monitoring Jul 28, 2026, 03:00 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 28, 2026, 04:00 PM UTC
This incident has been resolved.
Major July 9, 2026 Website Intermittent iIssue 22m Web Sites
Started Jul 09, 2026, 03:19 PM UTC· resolved Jul 09, 2026, 03:42 PM UTC
- identified Jul 09, 2026, 03:19 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jul 09, 2026, 03:28 PM UTC
Website and Balance issues have been identified and a fix is being implemented
- monitoring Jul 09, 2026, 03:36 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 09, 2026, 03:42 PM UTC
This incident has been resolved.
Minor May 15, 2026 Performance Degradation 1h 19m Market Data
Started May 15, 2026, 05:00 PM UTC· resolved May 15, 2026, 06:20 PM UTC
- identified May 15, 2026, 05:00 PM UTC
The issue has been identified and a fix is being implemented.
- resolved May 15, 2026, 06:20 PM UTC
This incident has been resolved.
Notice April 22, 2026 OMS Degrade Performance –
Started Apr 22, 2026, 01:00 PM UTC· resolved Apr 22, 2026, 01:00 PM UTC
- resolved Apr 22, 2026, 01:00 PM UTC
During the premarket session, some users may have experienced stuck orders that were either unable to be submitted or unable to be modified due to an OMS issue. The Issue was resolved by 9:17 ET, and queued orders were processed by our brokerage team. If you need any assistance with your account or any orders that were unable to be resolved, please reach out to the brokerage support team at [email protected] or (980) 272-3880.
Major April 16, 2026 Degrade Performance in Order Submission and Modification 17m Trading
Started Apr 16, 2026, 04:36 PM UTC· resolved Apr 16, 2026, 04:53 PM UTC
- investigating Apr 16, 2026, 04:36 PM UTC
We are currently investigating this issue.
- identified Apr 16, 2026, 04:47 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 16, 2026, 04:49 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 16, 2026, 04:53 PM UTC
Trading has been fully restored. If you need any assistance with a trade that was stuck during the partial outage, please reach out to the brokerage support team at [email protected] or (980) 272-3880.
Notice March 6, 2026 Elevated API Errors 11m
Started Mar 06, 2026, 08:20 PM UTC· resolved Mar 06, 2026, 08:31 PM UTC
- resolved Mar 06, 2026, 09:20 PM UTC
Between 15:20 and 15:31, the Tradier API experienced elevated errors for some users, which may have resulted in slow order response or some orders failing. This was resolved quickly by our team to minimize impact. If you have any trade-related issues that you need assistance addressing, please reach out to the brokerage support team at [email protected] or (980) 272-3880.