Trackunit incident

Access management is not available in manager

Resolved after 3 hours 36 minutes, affecting Trackunit Manager and Trackunit Go and 1 more, on July 21, 2026.

monitoring Jul 21, 2026, 06:24 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 21, 2026, 02:49 PM UTC
Resolved
Jul 21, 2026, 06:25 PM UTC
Duration
3h 36m
Detected by Pingoru
Jul 21, 2026, 02:49 PM UTC

Affected components

Trackunit ManagerTrackunit GoTrackunit API

Update timeline

  1. investigating Jul 21, 2026, 02:49 PM UTC

    We are currently investigating the issue

  2. investigating Jul 21, 2026, 02:50 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 21, 2026, 02:53 PM UTC

    We are continuing to investigate this issue.

  4. investigating Jul 21, 2026, 02:59 PM UTC

    We identified the issue. The fix is in progress

  5. identified Jul 21, 2026, 03:02 PM UTC

    The issue has been identified and a fix is being implemented.

  6. identified Jul 21, 2026, 05:03 PM UTC

    We are continuing to work on a fix for this issue.

  7. monitoring Jul 21, 2026, 06:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  8. resolved Jul 21, 2026, 06:25 PM UTC

    This incident has been resolved.

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