Trackunit incident

Access management is not available in manager

Critical Resolved View vendor source →

Trackunit experienced a critical incident on July 21, 2026 affecting Trackunit Manager and Trackunit Go and 1 more component, lasting 3h 36m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2026, 02:49 PM UTC
Resolved
Jul 21, 2026, 06:25 PM UTC
Duration
3h 36m
Detected by Pingoru
Jul 21, 2026, 02:49 PM UTC

Affected components

Trackunit ManagerTrackunit GoTrackunit API

Update timeline

  1. investigating Jul 21, 2026, 02:49 PM UTC

    We are currently investigating the issue

  2. investigating Jul 21, 2026, 02:50 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 21, 2026, 02:53 PM UTC

    We are continuing to investigate this issue.

  4. investigating Jul 21, 2026, 02:59 PM UTC

    We identified the issue. The fix is in progress

  5. identified Jul 21, 2026, 03:02 PM UTC

    The issue has been identified and a fix is being implemented.

  6. identified Jul 21, 2026, 05:03 PM UTC

    We are continuing to work on a fix for this issue.

  7. monitoring Jul 21, 2026, 06:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  8. resolved Jul 21, 2026, 06:25 PM UTC

    This incident has been resolved.