TPG Telecom incident

APAC - Message deliverability/delay issues

Minor Resolved View vendor source →

TPG Telecom experienced a minor incident on June 18, 2026 affecting Web Portal and Email to SMS and 1 more component, lasting 2h 31m. The incident has been resolved; the full update timeline is below.

Started
Jun 18, 2026, 12:03 AM UTC
Resolved
Jun 18, 2026, 02:35 AM UTC
Duration
2h 31m
Detected by Pingoru
Jun 18, 2026, 12:03 AM UTC

Affected components

Web PortalEmail to SMSREST APIInbound System (Webhooks)

Update timeline

  1. investigating Jun 18, 2026, 12:03 AM UTC

    Delays in message deliverability have been recorded for Australian/APAC carriers . We are currently investigating the cause of this issue.

  2. investigating Jun 18, 2026, 12:04 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 18, 2026, 12:04 AM UTC

    We are continuing to investigate this issue.

  4. monitoring Jun 18, 2026, 01:15 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 18, 2026, 02:35 AM UTC

    This incident has been resolved.