TPG Telecom incident

APAC - Message deliverability/delay issues

Minor Ongoing View vendor source →

TPG Telecom is currently experiencing a minor incident affecting Web Portal and Email to SMS and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 18, 2026, 12:03 AM UTC
Resolved
Ongoing
Duration
● 2h 29m
Detected by Pingoru
Jun 18, 2026, 12:03 AM UTC

Affected components

Web PortalEmail to SMSREST APIInbound System (Webhooks)

Update timeline

  1. investigating Jun 18, 2026, 12:03 AM UTC

    Delays in message deliverability have been recorded for Australian/APAC carriers . We are currently investigating the cause of this issue.

  2. investigating Jun 18, 2026, 12:04 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 18, 2026, 12:04 AM UTC

    We are continuing to investigate this issue.

  4. monitoring Jun 18, 2026, 01:15 AM UTC

    A fix has been implemented and we are monitoring the results.