TPG Telecom incident

Web Portal - Australian Alpha Tag Registration Delays

Minor Ongoing View vendor source →

TPG Telecom is currently experiencing a minor incident affecting Web Portal, which began 37 min ago. The vendor's full update timeline is below.

Started
May 28, 2026, 01:21 AM UTC
Resolved
Ongoing
Duration
● 36m
Detected by Pingoru
May 28, 2026, 01:21 AM UTC

Affected components

Web Portal

Update timeline

  1. investigating May 28, 2026, 01:21 AM UTC

    We are currently investigating an issue with the Web Portal UI impacting the processing of new Australian Alpha Tag registration requests. Requests are timing out and users are unable to proceed to the next step of the registration process. This issue is limited to the registration interface only. There is no impact to existing Alpha Tags or current message sending services.

  2. monitoring May 28, 2026, 01:49 AM UTC

    A fix has been implemented and we are monitoring the results.