Tourmanagement incident
Problems with iOS app: some users are frequently being signed out of the v2 iOS app
Resolved after 5 days 16 hours, affecting app.tourmanagement.com, on February 27, 2025.
We released a new version of our iOS app to the App Store. This resolves the previously reported issues with people being frequently logged out of the mobile app.
Affected components
Update timeline
- investigating Feb 27, 2025, 02:22 PM UTC
We are investigating an issue where some people report being signed out of the app frequently
- identified Feb 27, 2025, 03:41 PM UTC
The issue has been identified and we are working on a fix. A new version of the app will need to be submitted to the App Store. In the meantime, pull down to refresh in calendar helps for some users. Others report force closing the app or reinstalling the app at least temporarily fixes the issue.
- resolved Mar 07, 2025, 09:03 PM UTC
We released a new version of our iOS app to the App Store. This resolves the previously reported issues with people being frequently logged out of the mobile app.
Your product runs on more than Tourmanagement
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services