Tourmanagement Outage History

Tourmanagement is up right now

Tourmanagement had 4 outages in the last 2 years totaling 142h 46m of downtime, averaging 0.2 incidents per month.

There were 4 Tourmanagement outages since November 26, 2024 totaling 142h 46m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: tourmanagement.statuspage.io

Notice September 24, 2025

Problems with API

Detected by Pingoru
Sep 24, 2025, 09:32 AM UTC
Resolved
Sep 24, 2025, 01:30 PM UTC
Duration
3h 57m
Affected: app.tourmanagement.com
Timeline · 4 updates
  1. investigating Sep 24, 2025, 09:32 AM UTC

    We are currently investigating an issue with the api. Data is not loading for some customers.

  2. investigating Sep 24, 2025, 09:42 AM UTC

    We are seeing an unusual load on our API servers. Looking into it to find the root cause.

  3. monitoring Sep 24, 2025, 10:09 AM UTC

    A fix has been deployed and we are monitoring the results.

  4. resolved Sep 24, 2025, 01:30 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 15, 2025

Issues with app.tourmanagement.com - pages not loading

Detected by Pingoru
Apr 15, 2025, 12:20 PM UTC
Resolved
Apr 15, 2025, 02:08 PM UTC
Duration
1h 48m
Affected: app.tourmanagement.com
Timeline · 3 updates
  1. investigating Apr 15, 2025, 12:20 PM UTC

    We are currently investigating an issue where the web interface of app.tourmanagement.com is not loading correctly for a number of users.

  2. monitoring Apr 15, 2025, 12:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 15, 2025, 02:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 27, 2025

Problems with iOS app: some users are frequently being signed out of the v2 iOS app

Detected by Pingoru
Feb 27, 2025, 02:22 PM UTC
Resolved
Mar 05, 2025, 07:03 AM UTC
Duration
5d 16h
Affected: app.tourmanagement.com
Timeline · 3 updates
  1. investigating Feb 27, 2025, 02:22 PM UTC

    We are investigating an issue where some people report being signed out of the app frequently

  2. identified Feb 27, 2025, 03:41 PM UTC

    The issue has been identified and we are working on a fix. A new version of the app will need to be submitted to the App Store. In the meantime, pull down to refresh in calendar helps for some users. Others report force closing the app or reinstalling the app at least temporarily fixes the issue.

  3. resolved Mar 07, 2025, 09:03 PM UTC

    We released a new version of our iOS app to the App Store. This resolves the previously reported issues with people being frequently logged out of the mobile app.

Read the full incident report →

Major November 26, 2024

Issue with venue search on app.tourmanagement.com

Detected by Pingoru
Nov 26, 2024, 08:30 AM UTC
Resolved
Nov 26, 2024, 08:49 AM UTC
Duration
19m
Affected: app.tourmanagement.com
Timeline · 6 updates
  1. investigating Nov 26, 2024, 08:30 AM UTC

    We are currently investigating an issue where venues can not be found when adding a venue to an event.

  2. identified Nov 26, 2024, 08:45 AM UTC

    The issue has been identified and a fix has been deployed.

  3. monitoring Nov 26, 2024, 08:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Nov 26, 2024, 08:45 AM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Nov 26, 2024, 08:46 AM UTC

    We are continuing to monitor for any further issues.

  6. resolved Nov 26, 2024, 08:49 AM UTC

    This incident has been resolved.

Read the full incident report →