Tourmanagement incident

Problems with API

Resolved after 3 hours 57 minutes, affecting app.tourmanagement.com, on September 24, 2025.

monitoring Sep 24, 2025, 10:09 AM UTC

A fix has been deployed and we are monitoring the results.

Started
Sep 24, 2025, 09:32 AM UTC
Resolved
Sep 24, 2025, 01:30 PM UTC
Duration
3h 57m
Detected by Pingoru
Sep 24, 2025, 09:32 AM UTC

Affected components

app.tourmanagement.com

Update timeline

  1. investigating Sep 24, 2025, 09:32 AM UTC

    We are currently investigating an issue with the api. Data is not loading for some customers.

  2. investigating Sep 24, 2025, 09:42 AM UTC

    We are seeing an unusual load on our API servers. Looking into it to find the root cause.

  3. monitoring Sep 24, 2025, 10:09 AM UTC

    A fix has been deployed and we are monitoring the results.

  4. resolved Sep 24, 2025, 01:30 PM UTC

    This incident has been resolved.

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