Tour24 incident

Master Lock Key Fob Not Returned Notification failing

Resolved after 76 days 21 hours, affecting Admin Portal, on May 21, 2025.

identified Aug 06, 2025, 03:34 PM UTC

We are continuing to work on a fix for this issue.

Started
May 21, 2025, 05:57 PM UTC
Resolved
Aug 06, 2025, 03:34 PM UTC
Duration
76d 21h
Detected by Pingoru
May 21, 2025, 05:57 PM UTC

Affected components

Admin Portal

Update timeline

  1. identified May 21, 2025, 05:57 PM UTC

    This issue has been fixed, QA tested and released into production

  2. identified Aug 06, 2025, 03:34 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Aug 06, 2025, 03:34 PM UTC

    This incident has been resolved.

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