Total Synergy experienced a minor incident on March 23, 2021 affecting Synergy App, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Synergy App
Update timeline
- investigating Mar 23, 2021, 01:37 AM UTC
We're aware of an issue whereby the creator of a project template is being added to new projects as the project manager. We intend to resolve this issue via a change to Synergy at 6pm AEDT 23/03/2021
- identified Mar 23, 2021, 01:39 AM UTC
The issue has been identified and a fix is being implemented.
- identified Mar 23, 2021, 09:39 PM UTC
We are continuing to work on a fix for this issue.
- resolved Mar 24, 2021, 02:31 AM UTC
This incident has been resolved.