Total Synergy experienced a minor incident on March 23, 2021 affecting Synergy App, lasting 2d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Synergy App
Update timeline
- monitoring Mar 23, 2021, 01:39 AM UTC
We're aware of a small number of projects showing an incorrect value for 'Agreed Fee' and 'Project Net Invoiced ex Tax'. This issue only affects the number presented, and has not corrupted your data. We have resolved this issue via a script, which will take most of the day (23/03/2021) to resolve. Please let us know if you have any remaining issues on 24/03/2021
- resolved Mar 25, 2021, 05:38 AM UTC
This incident has been resolved.