Total Synergy incident

System Outage

Notice Resolved View vendor source →

Total Synergy experienced a notice incident on December 10, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 10, 2021, 03:00 PM UTC
Resolved
Dec 10, 2021, 03:00 PM UTC
Duration
—
Detected by Pingoru
Dec 10, 2021, 03:00 PM UTC

Update timeline

  1. resolved Dec 15, 2021, 05:24 AM UTC

    On December 10, 2020 at Approx. 3 PM (AEST) we experienced a short outage in the Synergy Cloud application. Our development team investigated this immediately and found the root cause, the issue was resolved in approx. 20 minutes and we have put measures in place to prevent this happening again.