Total Synergy experienced a minor incident on January 28, 2022 affecting Synergy App, lasting 36m. The incident has been resolved; the full update timeline is below.
Affected components
Synergy App
Update timeline
- investigating Jan 28, 2022, 01:10 AM UTC
We've become aware of an issue impacting Invoices where there is slowness when generating or saving an invoice. Our development team are investigating this with high priority and we will provide updates as they become available.
- identified Jan 28, 2022, 01:13 AM UTC
The issue has been identified and we are preparing a resolution.
- resolved Jan 28, 2022, 01:46 AM UTC
The issue with invoice slowness has been resolved. Thank you for your patience while we worked to resolve this issue.