Total Synergy incident

Invoices - Slowness

Minor Resolved View vendor source →

Total Synergy experienced a minor incident on February 25, 2022 affecting Synergy App, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Feb 25, 2022, 02:36 AM UTC
Resolved
Feb 25, 2022, 03:47 AM UTC
Duration
1h 11m
Detected by Pingoru
Feb 25, 2022, 02:36 AM UTC

Affected components

Synergy App

Update timeline

  1. investigating Feb 25, 2022, 02:36 AM UTC

    We've become aware of an issue impacting Invoices where there is slowness when generating or saving an invoice. Our development team are investigating this with high priority and we will provide updates as they become available.

  2. resolved Feb 25, 2022, 03:47 AM UTC

    The issue with invoice slowness has been resolved. Thank you for your patience while we worked to resolve this issue.