Total Synergy incident
Performance Slowness - Server restart scheduled
Total Synergy experienced a minor incident on February 23, 2024 affecting Synergy App, lasting 35m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Feb 23, 2024, 12:34 AM UTC
We are aware of current performance issues on Synergy. Our team have identified the cause and will be rebooting the server at 12:00 PM AEDT, 23 February, 2024. This will cause 2-5 minutes of system downtime. We thank you for your patience and apologise for any inconvenience this may cause.
- resolved Feb 23, 2024, 01:10 AM UTC
We're happy to announce that the maintenance on Synergy has been successfully completed. The performance issues have been resolved and loading speeds across Synergy are back to normal. We appreciate your patience during the brief downtime and thank you for your understanding.