Total Customer Connect incident
App Server #2 (Primary Cluster) is back online
Minor Vendor's status page →
Resolved on March 6, 2026, affecting App Server #2 (Primary Cluster).
**Resolved** - 06/03/2026 12:40:55 PST - - - 06/03/2026 12:35:12 PST: Health check failed Get https://la1app2-tcc.totalcustomerconnect.net/system/status.tcc?q=pool: net/http: request canceled (Client.Timeout exceeded while awaiting headers)
Affected components
App Server #2 (Primary Cluster)
Update timeline
- resolved Mar 06, 2026, 12:35 PM UTC
**Resolved** - 06/03/2026 12:40:55 PST - - - 06/03/2026 12:35:12 PST: Health check failed Get https://la1app2-tcc.totalcustomerconnect.net/system/status.tcc?q=pool: net/http: request canceled (Client.Timeout exceeded while awaiting headers)
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