Torq experienced a notice incident on September 10, 2024 affecting Workflows Automation, lasting 3h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Workflows Automation
Update timeline
- investigating Sep 10, 2024, 08:19 PM UTC
We are currently investigating this issue.
- investigating Sep 10, 2024, 08:20 PM UTC
We are continuing to investigate this issue.
- investigating Sep 10, 2024, 08:57 PM UTC
The issues with execution of non-accelerated steps is related to a problem with an underlying infrastructure, owned by the Google Cloud Platform operations. New infrastructure for steps execution is created in parallel to Google Cloud Platform operations working on rectifying the original issue.
- monitoring Sep 10, 2024, 11:12 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Sep 10, 2024, 11:18 PM UTC
We are continuing to monitor for any further issues.
- resolved Sep 10, 2024, 11:20 PM UTC
This incident has been resolved.