Torq incident

EU elevated error rate for non-accelerated steps

Minor Resolved View vendor source →

Torq experienced a minor incident on September 12, 2024 affecting Workflows Automation, lasting 1h 42m. The incident has been resolved; the full update timeline is below.

Started
Sep 12, 2024, 07:03 AM UTC
Resolved
Sep 12, 2024, 08:45 AM UTC
Duration
1h 42m
Detected by Pingoru
Sep 12, 2024, 07:03 AM UTC

Affected components

Workflows Automation

Update timeline

  1. investigating Sep 12, 2024, 07:03 AM UTC

    We are currently investigating this issue.

  2. investigating Sep 12, 2024, 07:46 AM UTC

    The issues with execution of non-accelerated steps is related to a problem with an underlying infrastructure, owned by the Google Cloud Platform operations.

  3. monitoring Sep 12, 2024, 08:27 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 12, 2024, 10:50 AM UTC

    This incident has been resolved.