Torq incident

[US] - Slowness in viewing execution logs

Minor Resolved View vendor source →

Torq experienced a minor incident on November 18, 2024 affecting Administration Portal, lasting 3h 24m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2024, 06:15 AM UTC
Resolved
Nov 18, 2024, 09:40 AM UTC
Duration
3h 24m
Detected by Pingoru
Nov 18, 2024, 06:15 AM UTC

Affected components

Administration Portal

Update timeline

  1. investigating Nov 18, 2024, 07:38 AM UTC

    Slowness in viewing execution logs, single steps results and manual executions results in US.

  2. identified Nov 18, 2024, 07:48 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 18, 2024, 08:56 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 18, 2024, 09:40 AM UTC

    This incident has been resolved.