Torq experienced a major incident on January 20, 2025 affecting Workflows Automation, lasting 2h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Workflows Automation
Update timeline
- investigating Jan 20, 2025, 12:34 PM UTC
We are currently investigating this issue.
- identified Jan 20, 2025, 12:39 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jan 20, 2025, 01:08 PM UTC
We are continuing to work on a fix for this issue.
- identified Jan 20, 2025, 01:16 PM UTC
We are continuing to work on a fix for this issue, accelerated steps are working and we're seeing slowness in step executions running on non-accelerated infra.
- monitoring Jan 20, 2025, 01:50 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jan 20, 2025, 01:55 PM UTC
non-accelerated steps are operational, we are continuously monitoring the fix.
- resolved Jan 20, 2025, 02:32 PM UTC
This incident has been resolved.