Torq incident

[US] elevated error rate for accelerated steps

Major Resolved View vendor source →

Torq experienced a major incident on January 23, 2025 affecting Workflows Automation, lasting 2h 7m. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2025, 01:56 AM UTC
Resolved
Jan 23, 2025, 04:04 AM UTC
Duration
2h 7m
Detected by Pingoru
Jan 23, 2025, 01:56 AM UTC

Affected components

Workflows Automation

Update timeline

  1. investigating Jan 23, 2025, 01:56 AM UTC

    We are currently investigating this issue.

  2. monitoring Jan 23, 2025, 02:25 AM UTC

    We're seeing an improvement in error rate, we're monitoring.

  3. monitoring Jan 23, 2025, 02:37 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jan 23, 2025, 04:04 AM UTC

    This incident has been resolved.