Torq incident
[US] - Elevated Error Rates for Workflow Steps Utilizing Tables
Torq experienced a minor incident on May 9, 2025 affecting Workflows Automation, lasting 2h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 09, 2025, 04:09 PM UTC
We are currently investigating elevated error rates impacting workflow steps that interact with Variables. Our engineering team is actively working to identify the root cause. We will provide an update as soon as more information is available.
- identified May 09, 2025, 04:16 PM UTC
We have identified the root cause of the elevated error rates affecting Table steps in the US region. Our team is actively working on developing and testing a fix for the underlying issue and plans to deploy it as soon as possible.
- monitoring May 09, 2025, 04:59 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring May 09, 2025, 05:26 PM UTC
We are continuing to monitor for any further issues.
- resolved May 09, 2025, 05:26 PM UTC
This incident has been resolved.