Topstep incident

We’re looking into a platform-wide issue.

Critical Resolved View vendor source →

Topstep experienced a critical incident on December 16, 2025 affecting TopstepX, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2025, 11:15 PM UTC
Resolved
Dec 16, 2025, 11:32 PM UTC
Duration
16m
Detected by Pingoru
Dec 16, 2025, 11:15 PM UTC

Affected components

TopstepX

Update timeline

  1. investigating Dec 16, 2025, 11:15 PM UTC

    We’re aware of an issue impacting TopstepX Flattening Orders that’s currently affecting all traders. Until we resolve it, we recommend you Pause Trading Our team is investigating and working to get the platform back up as quickly as possible. Thanks for your understanding. We know time in the markets is valuable, and we’ll keep you posted. __________________________________ **Please note: There is no need to contact our Trader Support Team, as we are fully aware of this issue and are actively working on a resolution.**

  2. resolved Dec 16, 2025, 11:32 PM UTC

    Everything with TopstepX is fully restored and operating normally. You can safely Resume Trading Thanks for hanging with us. We know every second counts, and we’re glad to have you back in the markets.