Topstep experienced a critical incident on April 22, 2026 affecting New Dashboard, lasting 47m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 22, 2026, 12:36 AM UTC
We’re aware of an issue impacting Dashboard that’s currently affecting all traders. You may not be able to log in right now. Our team is investigating and working to get the platform back up as quickly as possible. Thanks for your understanding. We know time in the markets is valuable, and we’ll keep you posted. __________________________________ **Please note: There is no need to contact our Trader Support Team, as we are fully aware of this issue and are actively working on a resolution.**
- identified Apr 22, 2026, 12:50 AM UTC
We’ve identified what’s causing the issue with the Topstep Dashboard. Our engineering team is working on a fix now to restore systems as quickly as possible. Thanks for your understanding. We know time in the markets is valuable, and we’ll keep you posted. __________________________________ **Please note: There is no need to contact our Trader Support Team, as we are fully aware of this issue and are actively working on a resolution.
- monitoring Apr 22, 2026, 01:05 AM UTC
We’ve rolled out a fix and systems are coming back online. It’s safe to log into Dashboard, though we’re continuing to monitor closely to ensure everything stays stable. We appreciate your patience while we got this sorted. Time to get back in the markets We’ll keep you posted if anything changes. __________________________________ If you’re still noticing issues, please let us know by contacting our Support Team: https://www.topstep.com/contact-support/
- resolved Apr 22, 2026, 01:23 AM UTC
Everything with Dashboard is fully restored and operating normally. If you’re still noticing issues, please let us know by contacting our Support Team: https://www.topstep.com/contact-support/ Thanks for hanging with us. We know every second counts, and we’re glad to have you back in the markets.