Topstep incident

We’re looking into an issue impacting some traders.

Topstep experienced a major incident on April 22, 2026 affecting TopstepX, lasting 20h 9m. The incident has been resolved; the full update timeline is below.

Started: Apr 22, 2026, 04:31 PM UTC
Resolved: Apr 23, 2026, 12:40 PM UTC
Duration: 20h 9m
Detected by Pingoru: Apr 22, 2026, 04:31 PM UTC

Affected components

TopstepX

Update timeline

investigating Apr 22, 2026, 04:31 PM UTC

Hey Traders, Topstep is working on correcting an issue that is impacting account balances for our Live Market Traders. Out of an abundance of caution we are halting trading until further notice for our Live Market traders. Our team is investigating and working to get the platform restored as quickly as possible. Thanks for your understanding. We know time in the markets is valuable, and we’ll keep you posted. __________________________________ **Please note: There is no need to contact our Trader Support Team, as we are fully aware of this issue and are actively working on a resolution.**
resolved Apr 23, 2026, 12:40 PM UTC

Hey Traders, The issue impacting Live account balances has been resolved and Live Funded Traders can resume trading. If you’re still noticing issues, please let us know by contacting Trader Support: https://www.topstep.com/contact-support/ Thank you again for your patience. We know every second counts, and we’re glad to have you back in the markets.